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10 Things You Need to Know Before You Hire a Contractor

1. Is the company licensed and insured?

Hiring a company that is licensed ensures that you are hiring a company that is in compliance with the local government's requirements to operate its business. This often lends credibility to the company having knowledge and skills in its area of expertise. If a company is not insured, it is a violation of the law. Check with the company to make sure they are licensed and insured before even considering them.

Northtowns Remodeling Corp. is licensed and insured

2. How long has the company been in business?

If a company has not been in business for a significant period of time, it is difficult to track their history and obtain reliable references.

We have been servicing Western New York for over 25 years. Our 25+ years experience has earned us an accreditation and an A+ rating with the Better Business Bureau as well as a Super Service award for Angie's List.
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If you are not able to find independent and verifiable information about a contractor, there may be a reason for this.

3. Does the company have experience with the kind of job you are hiring them to do?

Anybody can say, "Sure we do that type of work!" That company, though, may not have actually done a project like the one you have in mind.

Northtowns Remodeling Corp. has many areas of expertise. You can refer to our website for information on those areas, along with many before and after photos of our projects and hundreds of testimonials.

4. Will I get a detailed estimate?

Some companies send a customer a quote with just a final price. In this case, it is difficult for the customer to know what is actually included in the estimate (and what is not). Sometimes there are unexpected costs due to the lack of detail in the quote.

Northtowns Remodeling Corp. provides their potential customers with comprehensive proposals which includes clean up and removal of debris and other often overlooked details.

5. When will I get the estimate?

A customer should normally receive the quote within 5 business days of the initial visit.

Northtowns Remodeling Corp. will be sure to get your quote to you within 5 days of the initial visit.

6. Is the work under warranty?

You, as the homeowner, should ask this question.

Northtowns Remodeling Corp. uses high quality, brand name products that carry warranties. The products we use have stood the test of time and are backed by some of the best companies in the world.

7. Is the company certified by the EPA to handle lead paint?

If a home was built before 1978, the company you hire should be certified by the Environmental Protection Agency (EPA) to handle lead paint.

Northtowns Remodeling Corp. is an EPA Lead-Safe Certified Firm.

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8. Will I need to get permits for my job on my own?

Permits are required by your municipality for many types of home improvement jobs.

Northtowns Remodeling Corp. will obtain necessary permits, when applicable, for completing your project or projects.

9. What will be the normal schedule for the workers who are completing the project?

Some companies have work crews that are unpredictable on a day-to-day basis as to what time they will show up and if they will even show up at all on a scheduled work day.

When you hire Northtowns Remodeling Corp. to complete your project, you can depend on our reliable crews to be there promptly at 7:30am and stay until 4:00pm Mondays through Fridays.

10. Should I hire the company that sends me the lowest priced estimate?

You get what you pay for. Many consumer groups will tell you to stay away from very low priced estimates. Even though it appears that you will be getting a great deal, the contractor is probably cutting corners somewhere, maybe using cheaper materials or leaving portions of the project out of the estimate only to be "surprised" by some extra costs after the project has already been started.

Northtowns Remodeling Corp. prides itself on our commitment to excellence. You can be confident that when you hire our company for your remodeling project, you will be getting extremely skilled craftsman installing quality products with the utmost attention to detail.